Web Design Melbourne

Frequently asked questions

Get answers to common questions about our web design process, pricing, and services to help you make an informed decision about your next digital project.

  • Do you monitor website uptime?

    We continuously monitor every website’s uptime using advanced monitoring tools that alert our team immediately if any issues arise, ensuring quick response to maintain maximum website availability.

  • Do you offer 24/7 support for website issues?

    Yes, 24/7 emergency support is included for critical website issues. Our technical team is available 24/7 to address any urgent concerns affecting your website’s functionality.

  • How does pricing for web hosting work? Are there hidden fees?

    Our web hosting pricing is entirely transparent, with no hidden fees. You’ll pay a simple monthly or annual fee based on your chosen plan, which includes all essential hosting features, security, and support.

  • What is bandwidth, and how much do I need?

    Bandwidth is the amount of data that can flow between your website and its visitors each month. The amount you need depends on your website type and visitor count. We’ll help analyze your needs and recommend the right hosting plan with room for growth.

  • How do you ensure website security?

    We provide a 99.9% uptime guarantee on all our hosting services.

  • Will my website be backed up daily?

    We provide managed cloud hosting with dedicated resources, ensuring your website performs reliably and has the resources it needs to operate efficiently.

  • How do you ensure website security?

    We take a proactive approach to security, using multi-layered protection, including firewalls, regular malware scans, and SSL certificates, to ensure your website stays protected against the latest threats.

  • Can you help with hosting and domain registration?

    Yes, we provide comprehensive hosting services, including help with domain registration.

  • Do you offer ongoing website maintenance and support?

    Yes, we offer website maintenance and support as a separate package.

  • What's included in your website maintenance services?

    Our website maintenance services include regular security updates, performance optimization, content updates, technical support, and regular backups.

  • What’s the uptime guarantee for your hosting services?

    Our comprehensive process follows six key stages: Discovery to understand your goals, Research and planning to map out the strategy, Design and wireframing to visualize the layout, Development to build the site, Testing for quality assurance, and launching with ongoing maintenance.

  • What is bandwidth, and how much do I need?

    The team at MWS uses WordPress as our primary CMS.

  • Can you redesign my existing website?

    Absolutely, website redesigning is one of the key services we offer.

  • How much does a website design cost?

    The price for a website depends on the complexity, number of pages, design specifications, and additional features.